bid777 Terms and Conditions — Complete Policy

1 General Terms and Applicability

bid777 is an online casino and betting platform that provides various gaming services to users in Bangladesh. These terms and conditions apply between bid777 and all members who use its platform.

By using the bid777 website, app, or any of its services, you agree to these terms. If you do not agree with any part of these terms, please do not use our services.

These terms must be read together with our Privacy Policy and Responsible Gaming Policy, which form an inseparable part of these terms.

2 Account Registration and Personal Information

When creating an account on bid777, you must provide accurate and complete information. bid777 reserves the right to immediately close any account where false or incorrect information has been provided.

• Each person may create only one account — creating multiple accounts is strictly prohibited.
• It is the member's responsibility to keep their account password confidential. You are fully responsible for any use of your account by another person.
• Transferring or selling an account to a third party is strictly prohibited.
• If any information provided at registration changes at a later date, the member must notify bid777 immediately.
• bid777 may request a national identity card or other government-issued ID for verification purposes.

3 Age Verification and Majority

The bid777 platform is for users aged 21 and above only. Use of this platform by minors is strictly prohibited.

By registering an account, the member confirms they are 21 years of age or older. bid777 may request documents to verify age at any time. If age verification fails, the account will be closed and the associated balance may be forfeited.

bid777 requests that parents monitor their children's online activity and keep minors away from gaming platforms.

4 Deposits, Withdrawals and Payment Policy

All financial transactions on bid777 are conducted in Taka (BDT / ৳). The following payment methods are accepted: bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit: ৳100 for each method.
• Minimum withdrawal: ৳500.
• Withdrawal time: Processing is generally completed within 30 minutes to 3 hours.
• KYC verification must be completed before a withdrawal request can be processed.
• Members must transact using a payment account registered in their own name — using a third party's account is prohibited.
• bid777 may request additional documents to verify suspicious financial transactions.
• If you wish to withdraw a deposit amount together with a bonus, the applicable wagering requirements must be met.

bid777 reserves the right to suspend or cancel transactions if fraud or money laundering is suspected.

5 Bonuses and Promotional Offers

bid777's bonuses and promotional offers are subject to specific terms and validity periods.

• Welcome bonus: New members will receive a 120% bonus on their first deposit up to a maximum of ৳15,000. The wagering requirement for this bonus is 10x.
• After receiving a bonus, withdrawals cannot be made without first meeting the specified wagering requirement.
• Any attempt to claim bonuses by creating multiple accounts will result in all bonuses being forfeited and the accounts being closed.
• bid777 reserves the right to modify or cancel any bonus offer at any time.
• Each bonus offer has a specific validity period — any unused bonus will be automatically cancelled once it expires.
• A bonus may only be claimed once per member. Claiming the same bonus more than once from the same household or the same device is prohibited.

6 Gaming Rules and Fair Play Policy

All games on bid777 are operated fairly and transparently. Our platform uses Random Number Generator (RNG) technology, which ensures every result is completely random and not predetermined.

• If a technical error or software issue occurs affecting a game result, the relevant round will be considered void.
• Members may not use any automated software (bots) or artificial means while playing games.
• Any attempt to gain an advantage by exploiting a technical error will result in that win being cancelled.
• In the event of a dispute over a game result, the game provider's server log will be considered the final evidence.

bid777 offers games across various categories including cricket betting, live casino, slot games, fishing games, and bingo. Each game may have its own specific rules, which will be noted on that game's page.

7 Prohibited Activities and Fraud

The following activities are strictly prohibited on the bid777 platform and will result in immediate account closure:

• Creating multiple accounts or using another person's account.
• Registering using false or forged identity documents.
• Conducting transactions using a third party's payment account.
• Exploiting game errors or bugs and sharing that information with others.
• Attempting to access the platform through hacking, malware, or any other unauthorised technology.
• Attempting to influence game outcomes by colluding with other members (collusion).
• Conducting money laundering or any other illegal financial activity.
• Using fraudulent or stolen payment details.

bid777 reserves the right to report any suspicious activity to the relevant authorities.

8 Dispute Resolution Process

If a member has a dispute or complaint, they must first contact the bid777 customer service team.

• A dispute complaint must be submitted within 30 days of the incident.
• The subject of the complaint must be communicated clearly in writing or via live chat.
• bid777 will endeavour to resolve a complaint within 14 business days of receiving it.
• In the case of disputes regarding game results, the game provider's server records will be considered final.
• Our customer service team provides support in Bengali 24/7.

9 Limitation of Liability

bid777 is not liable for the following:

• Losses caused by a game being interrupted due to internet connection issues.
• Any loss caused by problems with the member's device or software.
• Service interruptions caused by third-party technical issues.
• Temporary service disruptions caused by unexpected system maintenance.
• Unauthorised access to an account due to the member's own negligence or carelessness.

bid777 always strives to ensure service continuity, but cannot guarantee uninterrupted or error-free service. In the event of technical issues, bid777 works to resolve them quickly.

10 Account Suspension and Closure Policy

bid777 reserves the right to suspend or permanently close an account in the following circumstances:

• If these terms and conditions are violated.
• If false information is provided or forged documents are submitted.
• If age verification fails.
• If fraud or illegal activity is suspected.
• If there is no activity on the account for an extended period (12 months or more).

Members may also request account closure at any time via live chat or email. A self-exclusion request can also be made as part of responsible gaming — visit our Responsible Gaming page for more details.

11 Privacy and Data Protection

bid777 places the highest importance on protecting members' personal information. Our platform uses SSL encryption technology to keep all data and transactions secure.

Full details of how a member's personal information is collected, used, and stored are set out in our Privacy Policy. By creating an account, members also give their consent to that policy.

bid777 does not sell any member's information to third parties. However, information may be shared where required by legal obligation or a lawful order from the authorities.

12 Right to Modify Terms

bid777 reserves the right to modify these terms and conditions at any time. Members will be informed of any significant changes via their account or through a notice on the platform.

If a member continues to use the platform after changes have been made, they will automatically be considered to have accepted the new terms. Members can check this page regularly to stay informed of updates.

If any specific part of these terms becomes invalid or unenforceable, the remaining parts will continue to be fully in effect.

13 Contact and Customer Service

If you have any questions or need clarification about these terms and conditions, please contact our customer service team.

• Live Chat: Direct support in Bengali is available 24/7.
• Email: [email protected]

Our support team is ready to help with any questions or issues seven days a week, twenty-four hours a day. Share your problem in Bengali and we will always work to provide a quick resolution.

Making your experience on bid777 safe, transparent, and enjoyable is our primary goal. We believe in fair play and responsible gaming.