bid777 Privacy Policy — Your information is completely safe with us

1 Types of Information Collected

bid777 collects the following types of information in order to provide its services:

1.1 Information Provided Directly

When you create an account on bid777 or use our services, we may collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• Documents required for identity verification (National ID card or passport)
• Financial transaction information (bKash, Nagad, Rocket, or bank account number)

1.2 Automatically Collected Information

When you visit our website or use the app, the following technical information may be collected automatically:

• IP address and device information
• Browser type and version
• Website usage pattern and duration
• Cookies and session data
• Referral URL

2 Purpose of Information Collection

bid777 uses your information for the following purposes:

2.1 Account Management and Service Delivery

We use your information to properly manage your account, verify your identity, and provide you with a smooth gaming experience. This ensures that only authorized individuals can access their own accounts.

2.2 Processing Financial Transactions

Relevant financial information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and bank transfers. This information is also required to enforce rules related to the minimum deposit of ৳100 and minimum withdrawal of ৳500.

2.3 Ensuring Responsible Gaming

We monitor the gaming behavior of our users to ensure responsible gaming practices and to be able to provide assistance with any potential issues.

2.4 Providing Customer Support

Relevant account information is used to enable our 24/7 Bengali live chat support team to effectively resolve your issues.

2.5 Security and Fraud Prevention

We analyze technical information to maintain platform security, prevent unauthorized access, and detect potential fraud.

3 Data Security Measures

bid777 uses the highest industry-standard security technologies to protect your information:

• SSL Encryption: All data transmissions are encrypted using SSL technology, making it impossible for third parties to intercept or read the information.
• Firewall Protection: Our servers are protected by advanced firewalls that block unauthorized access.
• Regular Security Audits: We conduct regular security tests and audits to identify and address potential vulnerabilities.
• Limited Access Policy: Only authorized staff can access your information on a need-to-know basis.
• Data Encryption: Sensitive stored information (such as passwords) is kept in encrypted form.

4 Sharing Information with Third Parties

bid777 never sells or commercially distributes your personal information. However, information may be shared in the following limited circumstances:

4.1 Payment Processing Partners

The minimum necessary information required to complete financial transactions through bKash, Nagad, Rocket, and authorized banks is shared with the relevant payment processor. These partners may only use the information for the purpose of completing the transaction.

4.2 Legal Obligations

If disclosure of information is required as a result of a valid legal process or an order from a government authority, we are obligated to comply with the law in such cases.

4.3 Platform Protection

We may cooperate with the relevant authorities to assist in the investigation of fraud, money laundering, or any other illegal activity.

5 Cookies Policy

The bid777 website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, saving form data, and keeping security features active. They cannot be disabled.

5.2 Functionality Cookies

These cookies are used to remember your preferences (such as language selection) and to personalize your website experience.

5.3 Analytics Cookies

These cookies help us understand how users are using the website, which is used to improve the quality of our services. The information collected is completely anonymous.

You can control or disable cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit the functionality of the website.

6 Data Retention Period

bid777 stores your information only for as long as necessary. The following factors are considered when determining the retention period:

• Account information is retained for the entire period the account remains active.
• Financial transaction records are kept for the period required by legal requirements.
• Even after an account is closed, relevant information is retained until legal obligations are fulfilled.
• Information related to marketing preferences is deleted upon your withdrawal request.

7 Your Rights

As a bid777 user, you have the following rights:

7.1 Right to Access Information

You can request from us at any time to find out what information we are storing about you.

7.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your stored information, you can request that it be corrected.

7.3 Right to Delete Information

In certain circumstances, particularly when the original purpose for storing the information has been fulfilled and there is no legal requirement, you can request that your information be deleted.

7.4 Right to Opt Out of Marketing Communications

You can use the opt-out option from our marketing communications at any time. This will not affect the functionality of your account.

8 Protection of Minors

bid777 strictly follows a 21+ age policy. Our services are only for those aged 21 or above. An age verification process is followed at the time of account registration, and the information of any minor is not intentionally collected. If it comes to our attention that information of a minor has been collected, we will promptly delete that information and close the associated account.

9 Changes to the Privacy Policy

bid777 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Display a notice on the website homepage.
• Change the "Last Updated" date at the top of the policy.
• Notify registered users by email where applicable.

If you continue to use the platform after the changes, you will be considered to have given your consent to the updated policy. Therefore, reading this policy regularly will be helpful for you.

10 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: